Refund policy

Thank you for shopping at Great Ambitions Wa Inc. We strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help. Please review our return policy below.

Eligibility for Returns

You may return items within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

The item must be unused and in the same condition that you received it.
It must be in the original packaging, including all tags, labels, and accessories.
A receipt or proof of purchase is required.

How to Initiate a Return

To initiate a return, please follow these steps:

Contact Us: Email our customer service team at amazonfreemagic@gmail.com with your order number and the reason for the return.
Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
Prepare Your Package: Securely package the item, including a copy of your receipt and the RMA number.
Ship the Item: Send the package to the address provided in the return instructions. You are responsible for the return shipping costs unless the return is due to a defective or incorrect item.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days, depending on your bank.

Exchanges

If you need to exchange an item for the same item or a different size/color, please follow the return process above and place a new order for the item you wish to exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and will cover the shipping costs for the return.